Maintenance & Service
What exactly do we offer?
F&S solar service offers a comprehensive service package for photovoltaic systems that covers all aspects of operation, maintenance and technical monitoring. This includes
- Regular maintenance and servicing
- Technical monitoring with 24/7 data collection and troubleshooting
- Support with guarantee and warranty claims
- Optionally bookable special services such as thermographic analyses, characteristic curve measurements, safety concepts or repowering
The aim is to ensure and increase the operational reliability and profitability of the photovoltaic system in the long term.
What characterizes our service quality?
The service quality of F&S Solar Service is based on several factors:
- Outstanding trained specialist personnel who competently carry out maintenance and testing measures on site
- Fast response times, such as troubleshooting within 24 to 48 hours (depending on the service package)
- Detailed documentation and regular reports (annual and quarterly reports)
- Individual support with direct communication with manufacturers and subcontractors
- Flexibility through various service packages and freely selectable additional services
This guarantees maximum system availability and a high long-term electricity yield.
Our aim is not only to keep photovoltaic systems running, but also to secure and increase their performance in the long term. With rapid response, modern monitoring and personal commitment, we ensure that our customers can rely on their systems at all times.
- Markus Hilger, Head of Technical Service & Monitoring
What does maintenance at F&S consist of?
Maintenance at F&S solar service essentially comprises the following services:
- Visual and mechanical inspection of the modules, substructure, transformer station, sub-distribution board and fence and gate systems
- Electrical measurements (e.g. insulation, voltage, power)
- Testing and inspection of inverters according to manufacturer specifications
- Checking the monitoring system and sensors
- Plausibility check of meter readings
- Documentation of all test results
- Regular maintenance on site at least once a year
- Comfort and Expert packages also include: permanent remote monitoring including active fault analysis
Additional services such as thermographic inspections, characteristic curve measurements, PID regeneration, green maintenance or module cleaning can be booked as an option.
Other information on maintenance & service at F&S
- Support with guarantee and warranty claims
F&S Solar Service supports operators in checking guarantees, complaints or notifications of defects and ensures that these are processed in a legally compliant manner. - Long-term profitability
The comprehensive service ensures the profitability of the PV system and extends its service life. - Additional options
These include safety concepts, repowering measures and professional yield forecasts. - Consulting
F&S solar service provides individual and personal advice in order to develop the right service concept for each system.